Returns & Exchanges
We want you to experience the ultimate beauty sleep with our 22 Momme Silk Pillowcases; however, if you are not completely satisfied, we offer a 30-day return window for items in their original, unwashed condition. Please ensure all original luxury packaging is included to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the silk items you wish to return or exchange.
Prepare the Package
Carefully place the unwashed pillowcase back into its original gift box and protective tissue to ensure it arrives back to us in pristine condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the silk fibers for integrity, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing